Good Bones Chiropractic (ABN:69 671 974 995), located in Melbourne, Australia, is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and other applicable laws. By accessing or using our services, you agree to the collection and use of your information as described in this Privacy Policy.

1. Collection of Personal Information

We may collect personal information that is necessary for the operation of our chiropractic practice, including but not limited to:

• Name, address, phone number, and email address
• Health information, medical history, and treatment plans
• Emergency contact details
• Payment and billing information

This information is collected when you:

• Book an appointment online or via phone
• Complete a patient intake form
• Receive treatment at Good Bones Chiropractic
• Communicate with us through email, phone, or our website

2. Use of Personal Information

We may use your personal information for the following purposes:

• To provide chiropractic services and manage your treatment plan
• To communicate with you about appointments, reminders, and billing
• To process payments and manage invoices
• To send you newsletters, promotions, or other information you have consented to receive
• To comply with legal, regulatory, and health insurance requirements

We will never use or disclose your personal information for any purpose that is inconsistent with the purposes described in this policy unless we have your consent or are required to do so by law.

3. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. However, we may disclose your personal information to the following parties:

• Other healthcare providers or practitioners involved in your care (with your consent)
• Health insurance companies or payment providers for billing and claims processing
• Legal authorities if required by law, or in the event of an emergency
• Service providers and contractors who assist with business operations, such as IT services, email communications, and payment processing, who are bound by confidentiality agreements

4. Data Security

We take the security of your personal information seriously and implement appropriate physical, electronic, and administrative safeguards to protect it from unauthorized access, alteration, or loss. These measures include:

• Secure online payment systems
• Encryption of sensitive data
• Restricted access to your health information to authorized staff members only

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request that we correct any inaccurate or incomplete information
• Withdraw your consent to the use of your personal information, where applicable
• Request that we delete your personal information, subject to legal or contractual obligations

To exercise your rights, please contact us at [Insert Contact Details].

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience, analyze website traffic, and offer tailored content. These tools help us understand how you use our website, so we can improve it for future visitors. You can adjust your browser settings to manage cookies or opt out of certain tracking technologies.

7. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any third-party websites before providing any personal information.

8. Changes to This Privacy Policy

Good Bones Chiropractic may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us:

Good Bones Chiropractic
Phone: [I0493 724 838]
Email: [hello@goodboneschiro.com.au]
Website: [www.goodboneschiro.com.au]
Address: [256 high St Windsor, Melbourne, AUS]

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